Welcome to the Angelfire Team Blog. Here we'll be posting news and updates concerning what's going on at Angelfire.

If you have a question, or are looking for help with your website, head on over to our Community Blog, the Angelfire Club. However, if something is broken on your website or with Angelfire in general and you require official support please create a ticket or call our help line. You can find all the information on how to do either of these tasks here: https://www.angelfire.lycos.com/cgi-bin/howto/index.

« October 2010 »
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Angelfire Team Blog
Wednesday, 27 October 2010
Jumping Text Cursor in Web Shell Fix
Mood:  surprised

Since the Angelfire redesign, we've had a few customers report that editing in web shell had become a chore due to the cursor jumping when hitting the preview button, or just generally clicking in and outside of the text area box in the basic and advanced editors.

This issue had us stumped for a while because quite honestly, we didn't change how the Web Shell works.  Sure, we REALLY altered the design of the website to give it a more friendly and modern web design feel. We also updated the HTML code from XHTML Transitional with a table based layout to HTML5 mark-up with HTML5 tags and div based layout...but the underlying back-end code that makes web shell work did not change one bit.

So what was the problem?

From all of our testing and research, Internet Explorer 8 seems to have been the culprit.

There is a known bug in Internet Explorer 8 that has been around since 2009 and has not addressed by Microsoft.  This bug can occur on various websites using large text areas (such as forums, large comment boxes, e-mail, and of course, web shell).

While there has been no official fix from Microsoft for this issue, we have found a way around it and believe we have fixed the problem.

We have re-tested writing large blocks of code in Web Shell on:
Internet Explorer 6, 7, 8, 9beta
FireFox 3+
Safari 4+
Chrome 7
and Opera 10.6

On all these browsers, we were only able to get the text cursor to jump while using IE 8 on a Windows 7 machine.

With our fix in place, we have not experienced the cursor jump anymore.

However, if anyone still encounters this issue, please let us know by creating a support ticket.


Posted by team-blog at 11:39 AM EDT
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Monday, 25 October 2010
New Monday releases!
Mood:  chatty

Hi everyone.

Today we released a few new things on Angelfire.

First, we have a new partnership with Constant Contact.  If you are unaware of what they do, Constant Contact is an e-mail marketing service that you can use to keep your customers/fans/whomever up-to-date on the latest happenings with your online/real-life endeavor.  
You can now sign-up with Constant Contact through our website for a free 60-day trial.

Now some of you might want to give this a try, but are wondering "what happens when my FREE trial is over?"
    •    You'll still have all of your data and access to CC reports.
    •    You can build your list and create new e-mails, surveys, or events.
    •    You won't be able to send them until you buy the product.
    •    Once you buy the product you'll be up and running again.

What if I want to cancel?
You can cancel at any time — online or by phone. There's no obligation and no contract.

Pretty easy huh?

Next up, we have a brand new feedback button that you may have noticed on the control panel.  If you have a chance, let us know what you think.  If there are things we can do better, let us know!  If there are things you love about the site, let us know!  We want to hear from you and continue to improve our services to you.

And finally, our friends over at Gamesville.com created a brand new template for our Site Builder based off their mascot, Poke the Penguin.  For those of you that have a gamesville account and want to show off your gamesville scores to the world, this would be a great style to do it in.  Or if you just really like cartoon penguins, you can't go wrong with this style either.

That's all for right now. But check back soon.  We have a lot of new stuff in store for you.

Posted by team-blog at 4:19 PM EDT
Updated: Monday, 25 October 2010 4:21 PM EDT
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Tuesday, 19 October 2010
Link making tool fixed
Mood:  caffeinated
Topic: Bug Fixes

Last night we released an update to the link making function in our Site Builder tool. Making links to internal pages on sites was not working correctly... now it is.

We also fixed something else about that tool as well... it is now aware of any Domains that you may have on your account and will make the links correctly to the page at your domain instead of at your account location.

All Angelfire customers automatically get a publish location when they sign up... it looks like: http://angelfire.com/username/pagename.html

Even when you have a Domain such as say, mydomain.com and you make a page like contact_us.html it is accessible in both ways... ie:

1.) http://angelfire.com/username/pagename.html


2.) http://mydomain.com/pagename.html

Previously the link tool was only creating links with the path in the 1st example. Whih worked fine... but wasn't great for your Search Engine Optimization.

Now when you own a domain and make links they always come out with the Domain name as the path. A minor and yet somewhat significant change in terms of your SEO.

Posted by team-blog at 9:52 AM EDT
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Thursday, 14 October 2010
New Site Builder Add-ons

Hi all!

In case you hadn't noticed, we released a few new add-ons for the Site Builder tool over the past week.

1st up is the Pay Pal add-on.  It works similarly to the Pay Pal Button Factory we already had on Angelfire, but now it's much easier to use in the Site Builder.  You can just drag and drop the Pay Pal icon anywhere on your page.  Then roll over the icon to see the 'edit' link.  When you click edit, you can add all your product information and a description of the product that will go next to the Pay Pal button.

You can see a test page with the button in action here:

2nd, thanks to our friends over at Gamesville.com, we have a new poker game add-on module for the Site Builder.  You can check this sample page out to see it implemented on a one page site.


We'll be adding lots more to our Site Builder tool, along with lots of behind the scenes fixes and upgrades to the way Angelfire runs in general. 

Remember, if you ever have an issue where something seems broken with editing your website or Angelfire in general, be sure to create a customer support ticket.  https://help.lycos.com.  This is the most effective way to make sure that we become aware of your issue, and our team will do everything they can to make sure it's solved as soon as possible.

That's all for today.  Expect more updates soon! 

Thanks again for using Angelfire


Posted by team-blog at 8:53 AM EDT
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Monday, 4 October 2010
Angelfire Stats and Help updates
Mood:  chatty
Topic: Angelfire Updates

Hi everyone.

Today we made two updates to the Angelfire site.

1. Web stats should now be functioning for everyone that previously had them prior to the redesign last Monday.   None of the stats from the past week were lost.  The stats page just wasn't referencing the right location to display the stats.  Again, no stats were lost from the last week. 

2. A much smaller update, but in case you ever can't log into your account but need to reach customer support, you can now access the basic help page from the footer of every page.

Posted by team-blog at 4:14 PM EDT
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Friday, 1 October 2010
Web Shell Special Characters Fix
Mood:  d'oh
Topic: Bug Fixes

During our relaunch, a Web Shell config file was altered which resulted in some customers experiencing 'garbled text' where quotes or other special characters had existed in their HTML files.

This error only occured if you actually edited and saved a particular page that had these characters on it.  

The error has been fixed and all special characters should now render fine upon saving your file.  However, if you did edit your HTML files and save them while this bug was present, then those pages will continue to have the garbled characters in them.

If you use FrontPage, FTP, or have back-ups of your HTML pages on your computer, you can re-upload those files and everything should go back to normal.

If you don't have back-ups to fix your pages, or if you're still getting strange text when you upload your new pages, please let us know! 

When reporting these errors, please use our support-ticket system: https://help.lycos.com

Please give us as much information as possible, ie. tell us exactly which pages  on your website have the garbled text on them.  If there are any special characters aside from quotes, let us know what they should have been, and we'll be able to help you more swiftly and efficiently.


Posted by team-blog at 10:09 AM EDT
Updated: Friday, 1 October 2010 10:11 AM EDT
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Tuesday, 28 September 2010
800x600 support & Manage Add-ons
Mood:  energetic
Topic: Angelfire Updates

So, while Angelfire is now optimized for 1024x768 and above monitor sizes, we do realize that there we still have some customers that do access our website on smaller monitors. 

To accomodate these customers that may still be using smaller screen sizes, we have released an update that will automatically resize the logged-in website to fit 800x600 monitors.

The reason I say "logged-in" is because this update will only affect those pages.  The logged out pages will continue to be optimized for 1024x768 browsers, but sections like web shell and the control panel will be optimized to work on both screen sizes.

Now, a quick 'but' to this update... It will not work in Internet Explorer 6-8 (but will work on ie9).  If you use one of these browsers and want to be able to view Angelfire in 800x600, you will have to download a standards compliant browser, which are all free:
FireFox - http://www.mozilla.com/en-US/
Safari - http://www.apple.com/safari/
Chrome - http://www.google.com/chrome
Opera - http://www.opera.com/

On another note entirely, the new Manage Add-ons section should now be accessible.  We were having some problems with it yesterday, but were able to find the fix this morning.  

We will continue to be making small updates and fixes as any other issues are brought to our attention from the change over to the new website. 

Largely, the response to this change has been well received and we want to take this moment to say thank you to all of our customers.  There's so much more to come!

Posted by team-blog at 11:06 AM EDT
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Monday, 27 September 2010
Webshell update - Bug is fixed

WebShell should be fully operational for all users again. One of our engineers got to the bottom of the problem and the fix is in.

Please let us know if you experience any other issues or problems.

Thank you for using Angelfire.

Posted by team-blog at 5:49 PM EDT
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Webshell Bug - working on it now

Since the launch of the new site there is a handful of users who are unable to get WebShell to load properly. Senior engineers are looking at the problem now and will publish an update as soon as they get to the bottom of it. No files are missing... there is a bug preventing WebShell from loading properly. We will update as soon as we have a fix out.

Sorry for the inconvenience and thank you for using Angelfire.

Posted by team-blog at 5:07 PM EDT
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Friday, 17 September 2010
Welcome to the new Angelfire
Mood:  energetic
Topic: Angelfire News
Our Designers and Software Engineers have been working hard behind the scenes for months to get this new version done. I’m sure you can tell by the new design that we’re determined to keep Angelfire a fun and easy place to build and host your website. With this release we’ve also become a lot more integrated with Social Media. We’d love you to join us on Facebook for news, tips, web-building advice, and a host of other topics interesting and useful to site builders. Or follow us on Twitter for condensed versions of same. We will post regularly here in the Angelfire Team Blog to keep you updated on our progress with various improvement projects and upgrades. You will also find us hanging out and answering questions in the Angelfire Club a lot more.

We’ve paid special attention to the redesign of the Angelfire Control Panel and we hope you’ll find it user-friendly and intuitive. You’ll find your quotas, traffic stats, and add-on options are all easily located. As the months go on we’ll be bringing you a host of new add-on products and services which will also be easily available right from within your Control Panel.

Angelfire has been around for almost 15 years and we’re greatly looking forward to the next 15. This ain’t your grandpappy’s Angelfire. This is Angelfire 2010!

Posted by team-blog at 11:29 AM EDT
Updated: Monday, 27 September 2010 12:34 PM EDT
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